Privacy Policy

Privacy Policy

Introduction

Welcome to https://relationship-counselling-sutherland-shire.thebestlocalpro.com (hereinafter referred to as “Relationship Counselling Sutherland Shire” or “we/us/our”). We are dedicated to maintaining the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Information in the Private Sector
  • General Data Protection Regulation (GDPR) of the European Union
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Total Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy covers all aspects of our website (https://relationship-counselling-sutherland-shire.thebestlocalpro.com), mobile applications, online services, and products offered by Relationship Counselling Sutherland Shire. It is essential to understand that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes the ways in which we process personal data when you:

  • Utilize our applications and services as an authorized user.
  • Visit and interact with our websites linked to this Privacy Policy.
  • Engage with us through communications, including emails, calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Financial Information: Banking information, investment details, or other financial records.
  • Purchase Information: Data about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers.
  • Location Data: Geographic coordinates and location-based services data.
  • Feedback: Your opinions, reviews, and comments on our services.
  • Social Media Information: Details obtained from social media platforms when you interact with us through them.
  • Product Information: Preferences, usage patterns, and feedback regarding our products.

We obtain this information through direct user input, tracking technologies, and interactions with our services. Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: Essential for navigating our site and providing services you’ve requested.
  • Preference: Remembering user preferences, language settings, and ad choices.
  • Analytics: Tracking website usage to improve our services and understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for, including compliance with legal obligations. Once the data is no longer needed, we securely delete or anonymize it.

Security Measures

Relationship Counselling Sutherland Shire has implemented robust security measures to safeguard your personal data:

  • Employing industry-standard encryption for secure data transmission and storage.
  • Utilizing trusted third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to evolving threats.

Children’s Privacy

We do not intentionally collect or retain personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us using the details provided in this policy.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or objection to the processing of your data.
  • Data portability.
  • The right to withdraw consent.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights or have any data-related queries, please contact our Privacy Team at:

Email: contact@relationship-counselling-sutherland-shire.thebestlocalpro.com
Address: [Provide Physical Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For general inquiries, technical support, unsubscribe requests, or data protection-related matters, please reach out to us using the contact details provided above.